Collects Inbound and Outbound call information on Voice over Internet Protocol (VoIP) phone traffic. Other features include reporting of call duration, time before answer, and time on hold.
The output data format matches CallerID.com’s analog devices, allowing for compatibility across product lines.
This device is a passive network packet sniffer. All VoIP traffic of interest flows through the unit while circuitry connected in parallel with the Ethernet transmit and receive pairs inspect data packets. This failsafe approach allows voice transmission, regardless of whether the Vertex is operational.
The Vertex is designed to work only with standard, non-encrypted, SIP (Session Initiation Protocol) signaling from the VoIP provider. Although most VoIP providers use unencrypted SIP, please verify with your provider before ordering.